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The Deep Clear Hinged Pastry Container is a versatile and convenient packaging solution designed to showcase, protect, and preserve delicate pastries, baked goods, and confections. Crafted from durable and food-safe transparent plastic material, this container allows the contents to be easily visible to customers while safeguarding them from external elements.
Featuring a hinged lid design, the container opens and closes with ease, ensuring quick access to the treats inside while maintaining their freshness. The deep design of the container provides ample space, making it ideal for accommodating pastries of varying sizes and heights, such as croissants, muffins, cupcakes, tarts, and more.
| PRODUCT SPECIFICATIONS | |||
|---|---|---|---|
| Size | Small | Medium | Large |
| Length | 213 mm | 213 mm | 213 mm |
| Width | 137 mm | 137 mm | 137 mm |
| Height | 55 mm | 75 mm | 95 mm |
| Quantity per Carton | 320 Pieces | 320 Pieces | 320 Pieces |
| Color | Clear | Clear | Clear |
| Shape | Rectangle | Rectangle | Rectangle |
| Product Type | Pastry Container | Pastry Container | Pastry Container |
| Material | PET | PET | PET |
| SKU | KT222DHP | KT221DHP | KT220DHP |
| Origin | UAE | UAE | UAE |
Returns
Items may be returned or exchanged with 14 days of receipt in case of product defect. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Used, damaged or altered products may not be returned.
Please note, If the number of quantity for return is above 5 Carton there will be a charge of up to AED 50 depending upon the weight of the product
The customer will need to Call our Customer Service Department on +971 528407340 or fill our Return request form to initiate the return process.
Additional non-returnable items:
- Gift cards
- Products without proof of
- purchase or receipt.
- Hygiene Products
- Any item not in its original condition is damaged or missing parts for reasons not due to Hotpack Global teams error.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days from the date of cancellation.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at hello@hotpackglobal.com
Items on promotion (if applicable)
Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at webstore@hotpackglobal.com.
Shipping
The Customer will need to pay the shipping charges (15 AED) for any product return. (excluding damaged/defective products or wrong products delivered by the Hotpack Global team) or send your item to Hotpack FZCO Dubai Branch, National Industries Park, Plot Number TP 020501, Jabel Ali, Dubai. PO Box - 80590 If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.