Membership - Registration & Joining

  • Our rewards is available to all our customers who has an account in our webstore 
  • Rewards is free to use and is available in our webstore for us.
  • Membership is not transferable, and any benefits / points cannot be assigned to any other individual, unless otherwise in accordance with these terms.
  • All points accrued by a member will be credited to their respective account only.

Earning Points

  • A member may earn points on qualifying transactions on or after signing up.
  • To earn points, the member should first sign in to their respective account in our webstore.
  • A member gets 1 point for every 1 aed after making an purchase through our webstore.
  • A member may also earn points through various other options available in our rewards panel.
  • Points will be awarded according to the total order price of the purchase made though our webstore.
  • Hotpack has the right to reduce or add points.

Redeeming Points

  • Members can redeem points through the rewards panel which is located on our webstore.
  • Points can be redeemed only after the member logged into their respective account in our webstore.
  • Points can be redeemed using your points, once redeemed you will receive a coupon code respective to the amount redeemed.
  • The coupon code can be redeemed directly or can be used later , which can be viewed through the rewards panel.
  • The coupon code will be applied once the member reach the checkout page. Only then the coupon will be activated and the price variation will be shown.
  • Coupons or points redeemed cannot be exchanged for cash


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